3 Ways Leaders Put More Life in Their Lives

August 6, 2010

Leadership Coaching Notes August 2010 3 Ways Leaders Put More Life in Their Lives Grace was sick and tired of the clicking. Her husband started thumbing before his feet hit the floor each morning and stopped as he turned off the light at night. The clicking disrupted her sleep so much that she forced him […]

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Customer Service for All

July 8, 2010

Leadership Coaching Notes July 2010 Customer Service for All?  Randy preaches that outstanding customer service drives success. He sponsors staff trainings and recognizes those who walk the extra mile to anticipate and meet client needs. He truly cares. In a recent meeting, he encouraged everyone to serve every customer brilliantly, every day. Then, he invited […]

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Are You Playing Whac-a-Mole*?

June 10, 2010

Leadership Coaching Notes JUNE 2010 Are You Playing Whac-a-Mole*? I’d bet that you can relate to Tony Hayward (BP CEO) or President Obama. Each is accountable for leading through ugly, unpopular, urgent, messes (the spill, US security, economic recovery, etc.) that can’t be resolved with a neat project plan, no matter how well thought out […]

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Energize Your Team During Relentless Pressure

May 4, 2010

Leadership Coaching Notes MAY 2010 Energize Your Team During Relentless Pressure Is your team struggling with ever-increasing workloads, changing targets, fewer people to do the work and shorter deadlines (read “more crises?”) Are service and quality suffering? Theresa meets these threats with a winning combination of 3 leadership practices that keep her team’s spirit, productivity […]

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Working Tired

April 3, 2010

Leadership Coaching Notes APRIL 2010 Working Tired Julie wore fatigue like a badge of honor and used it as an acceptable excuse for missing deadlines, slip shod preparation, overlooking performance reviews and occasional emotional outbursts. Somehow she thought working tired was the ticket into the next level of leadership. Late nights, jet lag and marathon […]

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Convert Resistance to Support

March 9, 2010

Leadership Coaching Notes March 2010 Convert Resistance to Support How do you respond to the pushback others throw at you when you propose new ideas or announce new decisions? I find my clients make big progress with this predictable and important challenge when they use one of 3 simple responses. How well do you use […]

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Overspending Your Time Budget?

February 12, 2010

Leadership Coaching Notes FEBRUARY 2010 Overspending Your Time Budget? Roxanne clearly understood the painful consequences of ignoring her financial budget, but she’d never thought about her time budget. When she did, she realized she chronically avoided considering one and certainly didn’t manage to one. She carelessly made commitments and routinely suffered unintended stress, disappointments and […]

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Breathe Deep and Jump In

January 6, 2010

Leadership Coaching Notes January 2010 Breathe Deep and Jump In Are there times you hesitate…but wish you didn’t? Do you pause and shrink when you know in your heart of hearts that it is time to: Enthusiastically take on the challenge that is bigger than you’ve ever faced? Prioritize doing what brings vitality to your […]

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The Joys of Gravity

December 20, 2009

With many thanks for your friendship and readership, I send the following updates to a traditional song of the season with my very best wishes for joyful holidays and a new year of adventure, vitality and leadership success. An executive I work with told me that he loved gravity, the force. When I looked confused, […]

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Self Promotion That Works

November 4, 2009

Leadership Coaching Notes NOVEMBER 2009 Self Promotion That Works Mary Ellen and Cora were aspiring leaders, but too often watched as others won assignments they wanted. Mary Ellen was overlooked because she believed others would observe her strengths and choose her on merit. Cora was derailed because she was too often the first to tell […]

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